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About SpaGoods.com
SpaGoods.com is our answer to making spa accessory purchases easier and convenient. SpaGoods.com is the online ordering division of Arctic Spa – Utah. We started Arctic Spa – Utah in 1989 and our online store originated in April of 2000. We are committed to providing you the easiest way to shop for all your spa goods. If you have a suggestion, question, or any other comment, please email us at
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.
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Your Privacy
We will not rent or sell your name, address, email address, credit card information, or any other information that is obtained on this web site to any third party without your permission. If you have purchased from our store or subscribed to our newsletters, we may occasionally update you via email on special promotions and such. You do have the opportunity to decline this service by replying to the email with the “word cancel” in the subject.
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Payment Options
We accept Visa, MasterCard, American Express, and Discover as well as the ability to use a check just like a credit card. The amount will automatically be deducted from your checking account.
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Price Guarantee
We guarantee our prices 100%. If you find a lower price on the same product, just let us know where you found the price and we will match the price.
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Sales Tax
Orders shipped to Utah addresses are subject to an added 6.6% sales tax. Any order shipped to an address outside of Utah is not subject to any state sales tax.
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Shipping Options
We are committed to shipping your orders the same day they are received up to 3:30 pm MST. For most Utah residence, this means you will receive your delivery the very next business day. Under extreme circumstances, your shipment may be delayed because of product availability. All packages are shipped via UPS. You will receive a confirmation email from UPS with your tracking number and the scheduled delivery date. Keep this information as it provides you the ability to track your package through the UPS website. We also offer express services such as next day air, second day air, and third day select for an additional fee. Remember all orders over $50 are shipped freight free. Any order under $50 is subject to a $5 shipping fee. Some products require the use of a trucking company other than UPS and are subject to an additional freight charge. This charge is posted in the item description.
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International Shipments
International shipments are available for Canadian residence only. All international shipments are subject to additional brokerage and customs fees.
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30 Day Money Back Guarantee
If for any reason, you are not completely satisfied with the products you have received from us, we will refund the full amount of the purchase price. We will even pay to have the products returned to us. Please email us at
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for instructions to return your products.
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20% Off your Next Order
We not only want you as a customer, we also want your friends as customers also and we are willing to pay you for them. Just send us an email us at
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with your friends name and we will deduct 20% off your next order.
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Contact Us
Feel free to contact us with any questions, suggestions, or comments. Our information is below:
SpaGoods.com
280 E. 3300 S.
Salt Lake City, UT 84115
1-877-427-2842 toll free
801-483-0993 fax
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